Why you could be owed up to £520 in compensation for travel chaos – check how much you could get | The Sun

HOLIDAY makers face flight delays and cancellations as travel chaos continues – here's how you could get up to £520 in compensation.

Thousands of flights have been cancelled, leaving families sleeping on terminal floors and calls for the army to be drafted in.

Staffing issues, IT glitches, runway works and air traffic restrictions are behind the crisis, with half term only making the problem worse.

Transport secretary Grant Shapps has blamed the aviation industry for the chaos, while travel experts have warned holidaymakers NOT to cancel their trip.

TUI has already revealed passengers could get £200 if their holiday is cancelled.

But we explain how you could claim up to £520 if you've had your holiday ruined by long delays or cancellations.

Read more in Money

Millions of EasyJet customers set to get up to thousands in compensation

How you can claim compensation if your travel plans are cancelled

It comes as Resolver consumer rights expert Martyn James told the Mirror that in the last week alone, 3,000 people have asked the site for help.Here's how to get a payout for your travel troubles.

How much could I get?

Most passengers will be protected by what's called Denied Boarding regulations.

This means that you have to be offered either a full refund for a cancelled flight or a seat on the next possible flight, or another one at a better time.

You have to be catered for if you're left waiting a while between the cancelled flight and your new one too.

Most read in Money

THAT'S THE TICKET

Lucky UK ticketholder scoops massive £54million EuroMillions jackpot

SHED HEAVEN

I spent £33k on a cabin with HOT TUB… my jealous neighbours want it torn down

LAST HOPE

I’m a pregnant mum and I’ll make myself homeless to get a better council house

BOG STANDARD

Home on market for just £550 a month – but it's hiding a very unusual secret

That means if you've got an overnight stay between the reimbursed flight and the time of cancellation, then you'll get meals, accommodation and transfers provided for the inconvenience.

But you could also be in line for compensation.

If you're flying out of the UK, you're legally entitled to compensation once your arrival is delayed by three hours or more.

Usually if passengers are given less than two weeks' notice that their flight is cancelled, they are also eligible for compensation.

But exactly how much you get under EU compensation rules depends on when the airline told you about the delay.

The very least you can claim is £220 – but the maximum is £520 if you've been booked for a longer distance flight.

How do I get compensation?

Citizens Advice says you need to claim through your airline to get compensation.

Each airline is likely to have a different application process for this.

Go onto your airline's website for more information, or call them up.

What if my airline refuses to give me compensation?

If you're not happy with an airlines' response to your compensation claim, you can take it to the Centre for Effective Dispute Resolution (CEDR).

Read More on The Sun

Our Yorkshire Farm’s Amanda Owen ‘excited’ as she lands VERY different job

Lipreaders reveal what Princess Charlotte said to Prince George at Jubilee

It is approved by the Civil Aviation Authority to provide an independent resolution service for complaints about airlines.

You need to make the complaint within 12 months of the cancelled flight for it to be assessed.

We pay for your stories!

Do you have a story for The Sun Online Money team?

Email us at [email protected]

    Source: Read Full Article